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First HD Smarter Support, Happier Teams – Faster Ticketing with Helpdesk 365
Manage tickets easily with our Microsoft 365 helpdesk that works perfectly with Microsoft 365. Help your team give faster and better support without any hassle.
Trusted by 11700+ businesses from 167 countries
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Experience the Perfect Blend of AI Smarts and Human Care with Help Desk 365
Get the best of AI smart and human touch—deliver happiness right out of the box. Our SharePoint ticketing system gets you going fast with simplified workflows that let your employees glide through tasks effortlessly. As well as you can use our Help desk software easily within Microsoft 365 apps like Teams, Outlook, and SharePoint.
Cyber Security
Cyber Security in GCC & GCC High within the Microsoft environment places high importance on stringent measures to protect sensitive government data, ensuring security with robust defenses and Microsoft applications.
GCC & GCC High
Our apps are built for GCC & GCC high tenants of US Federal clouds.
SOC2 Type II Certified
Our apps ensure security compliance, and data protection
MS Azure Marketplace
Our apps are tested by Microsoft and available on MS app store.
Microsoft Appstore
Our innovative applications are available on the Microsoft Appstore.
Prioritize What Truly Matters: Simplify with Microsoft it helpdesk
- Simplify ticket management with Microsoft service desk software that organizes tickets by priority, category, time, and status.
- Effortless request submission through the SharePoint portal via email or an embedded web part.
- Seamless collaboration with Microsoft Teams integration, offering conversational support for your team.
- Boost productivity and satisfaction by streamlining request tracking across IT, HR, and other departments.
Transform Your Support with Cutting-edge Microsoft help desk application Features
- Empower customer support with our comprehensive ticketing system, boosting productivity.
- Clients can easily request tickets and get instant status updates through our intuitive platform.
- The SharePoint ticketing system not only tracks tickets but also helps identify solutions, with quick access to historical data and a knowledge base, accelerating issue resolution and reducing new ticket submissions.
Easy Availability and Accessibility
Customer Support
Your Support Team merges technical prowess with sincere care, fostering trust through expertise and empathy. They build lasting relationships, transcending mere service to create meaningful connections.
AI Enabled Apps
Our innovative apps are built with the options of Azure AI, Copilot, and custom AI solutions.
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Modern UI/UX
Every app is crafted using the latest Fluent UI, ensuring seamless functionality across all devices.
Swift Deployment
Choose any deployment method—Teams, Outlook, or SharePoint—that suits your preferences.
Free Updates
Our valued subscribers enjoy unlimited support, enhancements, features, and updates.
Our Clients
Connect Helpdesk 365 with your other apps
Helpdesk 365 Plans
Using Azure? now you can buyon Azure Marketplace or using your enterprise agreement